Frequently asked questions
Ordering, delivery, bookings and our products.
Ordering
How do I place an order?
Add the products you like to your bag, then tap “Send order on WhatsApp”. Your list opens in WhatsApp, ready to send, and we confirm availability, payment and pickup or delivery with you there.
Are the prices on the website final?
Prices are shown in FCFA as a guide. We confirm the final price with you on WhatsApp before you pay.
Bookings
How do I book a treatment?
Choose a service, give us up to three preferred days and send your request. We contact you on WhatsApp to confirm the appointment.
Can I have a consultation if I live abroad?
Yes. Skin consultations can take place by WhatsApp video call. Choose the consultation when you book and we'll arrange a time with you.
General
Where is your shop?
Our shop is in Limbe, in Cameroon's South West region. The Contact page has our address, opening hours and directions.